Product & Usage
Q: How does the VOLVOX™ Threading Tool work? It uses an ergonomic lever design holding pre-spooled thread loops in place. As you press and release the handles, the thread glides across your skin, catching unwanted hair and lifting it cleanly from the root.
Q: Is threading safe for sensitive skin? Yes. Threading is 100% heat-free and chemical-free. Unlike waxing, it does not pull or damage the top layer of skin, making it dermatologist-recommended for sensitive skin, acne-prone areas, or those using topical skincare like retinol.
Q: Which facial areas can I use it on? It is designed for shaping eyebrows and removing hair from the upper lip, chin, cheeks, sideburns, and general peach fuzz. Avoid using it on irritated, broken skin or active acne breakouts.
Q: Does it hurt like waxing or tweezing? Because the tool glides over skin without grabbing tissue, users experience significantly less discomfort than traditional waxing or slow tweezing. You will feel a quick, mild pinching sensation that subsides instantly.
Q: How do I replace the thread cartridge? Simply snap out the used spool from the center hub and pop in a fresh VOLVOX™ pre-spooled thread refill cartridge. Setup takes less than 10 seconds.
Shipping & Orders
Q: How much does shipping cost? We offer 100% Free Standard Tracked Shipping on all orders, with no minimum purchase required.
Q: How long does delivery take?
United States: 3–5 business days
International (UK, EU, CA, AU): 6–10 business days
Express 1–2 day shipping is also available at checkout.
Q: What if I am not happy with my results? We stand by a 30-Day Money-Back Guarantee. If you aren't satisfied with your purchase within 30 days of delivery, contact support@volvoxbeauty.com for a hassle-free refund.
